BY VIEWING, DOWNLOADING, OR ACCESSING THIS SITE YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Level Ten Products, Inc. &/or  Sure Online Solutions, or its content suppliers, UNLESS OTHERWISE NOTED, and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly, programming and or all HTML coding) of all content on this site is the exclusive property of Level Ten Products, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property Level Ten Products, Inc.  & SURE ONLINE SOLUTIONS. or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

TRADEMARKS

Level Ten Products, Inc. logos and service names are trademarks of Level Ten Products, Inc. . Level Ten Products, Inc. trademarks may not be used in connection with any product or service that is not Level Ten Products, Inc. and in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Level Ten Products, Inc.

Prices

Prices are all in U.S. funds.
All current incentives, materials, products, parts, prices can and will be changed without notice without giving effect to any principles of conflicts of laws.

Credits & Returns

Prior to shipping anything back to Level 10 Products, whether it is a defective item or a return, you must first contact Level 10's Customer Service Department at 973-827-1000 between the hours of 7:00 AM and 6:00 PM Eastern Time Monday through Friday or 7:00 AM through 12 Noon Eastern Time on Saturday to obtain a Return Material Authorization (RMA) Number. You can also fill out the required form online by clicking here. This RMA Number must be marked on the shipment, near the address label.
Shipments without a valid RMA Number will not be accepted.

Electrical items (Solenoids, Driveline Computer upgrades, etc.) and custom items (such as built-to-order transmissions) cannot be returned.

All returns will be subject to a 25% restocking fee.

Limited Warranty

All Level 10 products are warranted for a period of ninety (90) days from the date of purchase, to be free from defects in materials or workmanship. During this ninety (90) day warranty period. Level 10 Products, Inc., will, at Its option, either repair or replace any Level 10 Product that has been determined by Level 10 Products, Inc., to be defective. This warranty excludes computer upgrade chips, which are limited to a fifteen (15) day warranty. No claims under this warranty will be honored without an original, dated Sales Receipt.
CONDITIONS
This Warranty does not cover any Level 10 product failure by virtue of:

1) Improper Level 10 product installation;
2) Improper Level 10 product maintenance;
3) Modification of a Level 10 product;
4) Use of a Level 10 product for racing competition;
5) Misuse or abuse of a Level 10 product;
6) Normal wear and tear of a Level 10 product;
7) Damage to or failure of any related components;
8) Removal and installation costs;
9) Cost of vehicle downtime;
10) Fluid replacement and shipping costs.

IMPLIED WARRANTY

Level 10 Products, Inc., makes no Warranty as to merchantability or fitness for an intended purpose of Its products, and Level 10 Products, Inc., does not provide any other warranty, either express or implied, relating to Its products. Warranties implied by law are limited to the duration of this Warranty except in those states where prohibited by law. Level 10 Products, Inc., shall be exculpated from any loss or injury, consequential or inconsequential, arising directly or indirectly, from the installation or use of a Level 10 product. If a Level 10 product is returned under the ninety (90) day Warranty clause, the product must be insured and shipped freight pre-paid to level 10 Products, Inc.

DISCLAIMER

THIS SITE IS PROVIDED BY Level Ten Products, Inc.  ON AN "AS IS" BASIS. Level Ten Products, Inc.  MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Level Ten Products, Inc. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Level Ten Products, Inc.  & SURE ONLINE SOLUTIONS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.

Privacy Policy

This site collects certain data pertaining to ip address and visits for use in a statistical tracking program for marketing purposes. At no time does Level Ten Products, Inc.  or Sure Online Solutions collect personal or private information from any users of this web site without their consent.  The information collected by Level Ten Products, Inc. is willfully surrendered by the user when submitting an online order or contact us form. This information is kept as the property Level Ten Products, Inc. and is NOT SOLD OR SOLICITED TO ANY THIRD PARTY ADVERTISERS OR COMPANIES.

Applicable Law

This site is created and controlled by Level Ten Products, Inc.  in the State of New Jersey, USA. As such, the laws of the State of New Jersey will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time and without notice.

Our Address

Level 10 Products
3670 Route 94
Hamburg,  New Jersey 07419
U.S.A.

(973) 827-1000